Answers to the questions we hear most often from clients and prospects.
Yes. An ethical hacker works through your systems the same way an attacker would, but with your permission and under a formal agreement. By finding and reporting weaknesses before they are exploited, they give your team the opportunity to fix problems while they are still under your control, not an attacker's.
Start with a simple question: what would hurt most if it were stolen, leaked, or shut down? That usually points to your priority assets. We help you map them through a scoping call before any engagement begins. Request an evaluation.
A vulnerability assessment scans your systems and produces a list of known weaknesses with severity ratings. A penetration test goes further: our analysts manually attempt to exploit those weaknesses to show exactly what an attacker could reach and what damage they could cause. Both serve different purposes and most organisations need both at different stages.
A firewall controls which traffic is allowed in and out of your network based on rules you define. It is the first line of defence, but it only looks at where traffic is coming from and going to, not what is inside the packets. IDS and IPS tools sit alongside the firewall and examine traffic in depth, catching attacks that the firewall alone would let through.
For most businesses, a full penetration test once a year is a reasonable baseline. Vulnerability scans should run more frequently, quarterly at minimum. Any time you make significant infrastructure changes or release a major application update, a targeted test before go-live is worth the investment.
Security is not added at the end of a project. We apply threat modelling during design, secure coding standards during development, and code review before every release. We follow OWASP guidelines, run static and dynamic analysis on the codebase, and keep all dependencies patched throughout the project lifecycle.
Yes. Most of our engagements run remotely. For on-site work such as physical security assessments or internal network tests, we travel to the client location. If you are unsure whether your situation requires on-site presence, contact us and we will advise based on your specific scope.
Every engagement closes with a written report. It covers what we tested, what we found, the risk level of each finding, and concrete remediation steps ordered by priority. We write reports for two audiences: a technical summary for your development or IT team, and an executive summary for management. We are also available to walk through findings in a debrief call.